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Becoming a Toke Member: Easy and Free!

Joining the Toke community is a breeze because we’re all about inclusivity and good vibes. It’s totally free, and all you need to do is sign up and confirm that you’re 19 or older. Let’s get the party started!

Same-Day Delivery: Lightning Fast and Guaranteed

At Toke, we take pride in our swift delivery service. Powered by a team of logistics experts, we ensure that every order is packed and dispatched promptly, arriving within your chosen time slot. And if, by a rare twist of fate, your package doesn’t make it on time, we’ve got your back with credits to your wallet. With our handy app, you can track your order right to your doorstep, and our dispatch team keeps tabs on every delivery in real-time. We’re all about excellence, from start to finish.

Payment Made Easy

For mail orders, we exclusively accept Interac e-Transfer payments. Simply send your payment to northcandyco@gmail.com, ensuring you include your order number in the message section. Your order will be processed once we receive your payment. Need help with sending an Interac E-transfer? Just Google it or check out your bank’s instructions.

For same-day delivery, we’re all about the cash. Unfortunately, at this time, we can only accept cash payments for same-day deliveries. But stay tuned! We’re always on the lookout for new payment solutions to make your life easier.

Shipping: Discreet and Secure

Your privacy matters to us, which is why we discreetly package your shipment in generic, unlabelled boxes or envelopes via Canada Post. Items are vacuum-sealed to lock in freshness and keep odours at bay. We’ve got your back every step of the way.

Shipping Costs and Times

For mail delivery orders:

  • $20 shipping for orders $100-149
  • Free shipping (Xpress Shipping) for orders $150 or more (excluding BC, Alberta, Saskatchewan)
  • $20 delivery fee for Xpress Shipping (2-3 business days delivery) to BC, Alberta, Saskatchewan
  • Free delivery for regular shipping orders

Orders received by 10 am PST Monday to Friday will be processed the same day.

Why We Don’t Ship on Weekends

Your safety and satisfaction are our top priorities. We avoid shipping on weekends to prevent your package from sitting in uncontrolled warehouses. We’re all about quality and peace of mind.

Our Promise and Policies

Rest assured, we’ve got your back. If your package doesn’t arrive or encounters any issues, just reach out to us with your order number, and our team will spring into action to assist you. While we don’t offer postage refunds for delays due to postal issues, we’re committed to ensuring you’re taken care of every step of the way.

Price Changes and Refunds

Prices may fluctuate due to market changes and new legislation. While we don’t offer refunds for price changes, we’re here to address any concerns or questions you may have. Just shoot us an email at support@tokeonline.at.

Rewards and Redemption

Don’t forget to cash in on those points! When checking out, you’ll have the option to redeem your points for sweet deals. It’s our little way of saying thanks for being part of the Toke fam.